TechPivo Market
Help Center
Orders, payments, shipping, tracking, returns — everything about shopping on TechPivo Market.
How to order
Browse any category, tap a product to see full details and variants, choose Add to cart, then head to checkout. Fill in your email, name, phone and delivery address, pick a shipping method, and pay securely by card, transfer or USSD. You get a payment reference instantly — keep it, it is also your tracking ID.
Start shopping →Payments
Checkout totals are shown in US dollars with the live naira equivalent. Your card or transfer is charged in Nigerian naira at the live rate — the exact naira amount is shown on the green Pay button before you confirm. Every payment is encrypted and verified before your order is confirmed.
Go to cart →Shipping & delivery
Every order is delivered with tracking in 7–12 days. Standard shipping is free on orders over $35 — a progress bar in your cart shows how close you are. Express courier options appear at checkout where available, priced at the real courier rate with no markup games.
Track your order →Track your order
Open Track Order and enter your payment reference plus the email you checked out with. You will see your payment status, fulfillment status and CJ logistics tracking while your parcel moves. Lost your reference? Check your email receipt first.
Track now →Returns & warranty
Changed your mind or received the wrong item? You have 30 days from delivery for easy returns on unused items in original packaging. Faulty items are covered — we replace or refund once the return is received and checked. Start from the contact options below and include your payment reference.
Contact us →Buyer protection
Every product is quality-checked before it lists, payments never touch sellers directly, and support can see your order, payment and tracking in one place. If anything goes wrong, you always have a human to talk to.
Read the FAQ →Still stuck?
Talk to a human
Include your payment reference in every message so we can pull up your order instantly.